• Why all orders delayed during this period?

Orders can’t be shipped while inventory is being counted. The warehouse must first count all the inventory and ensure that we have correct inventory numbers before any orders can be processed.

  • When will my order ship?

The inventory count should be complete January 3rd. Most orders will start shipping on January 4th.

  • Can I still place an order during the inventory count?

Yes, you can still place orders during this time, however orders will not begin to ship until January 3th.

  • When does normal shipping resume?

The count is expected to end on January 3rd, so any orders placed after that will ship as normal.